User account Delete procedure

User account Delete

  • You have the right to deletion of your user account at any time. This process can be initiated directly through the App.
  • In-App Account Deletion: Navigate to Settings -> Delete My Account. You will be prompted with a confirmation box to complete the process. Refer to the screenshot below for a smoother experience.
  • Delete user account
    Delete user account
  • Once you request deletion, your account and associated data will be permanently removed from our systems, subject to the conditions outlined below.
  • Data Removed During Account Deletion

  • When you delete your account, the following data will be permanently deleted from our databases:
  • Personal Information: All personally identifiable information, such as your name, email address, phone number, and any other details you provided during registration, will be erased.
  • User Content: Any data you uploaded or generated within the App, such as preferences, app settings, or custom content (e.g., profile pictures, saved preferences), will be deleted.
  • Login Credentials: Your login credentials and authentication tokens will no longer be valid, and you will be logged out from the App across all devices.
  • App Usage Data: Any analytics or usage data tied directly to your user account (such as app usage history or interactions) will be deleted.
  • Data Retention Exceptions

  • In certain cases, we may be required to retain specific data even after your account is deleted, including:
  • Legal Requirements: We may retain certain information if necessary to comply with legal obligations, such as financial records or data required by law enforcement or regulatory authorities.
  • Anonymous Data: Any aggregated or anonymous data that cannot be linked back to your personal identity may be retained for analytical or statistical purposes. This data does not identify you personally and will be used solely to improve our services.